Luke and Jeremy Neff run a great shop full of great people and excellent mechanics. Despite their very full schedule last July, they made time to inspect and evaluate my 2004 Ford Excursion Diesel that completely shut down 3-miles west of Elko. My kids and I were stranded, Luke gave us a lift to a local hotel, and they even let me stage my U-Haul trailer at their yard while we figured out what to do with our truck (which was totaled because Wayne's Automotive Center in Sparks, Nevada completed repairs and routine maintenance services so badly that the engine was a complete loss).
The crew at Neff's Diesel go above and beyond. They are merciful to those in trouble and in need, and I believe fair and highly competent. Luke Neff, beyond just being a nice guy, took the time to explain to me what likely happened to my engine and how it likely happened, and he made sure a mom and her kids were not stranded in Elko not knowing what the condition of their vehicle is and was. I will, forever, recommend the services of Neff's Diesel and validate the quality and personal mettle of individuals that work there (Luke, Jeremy, David, and the guys in the shop).My sincerest and enduring thanks to you all.
— Google User Review