Customer Reviews & Stories

A ton of thanks to Jeremy and the guys in the shop. 6 hours from home. Coming back an a trip from Jarbidge Nv. The Duramax decieded it needed some TLC just outside of Elko. Called Jeremy up just after 1 p.m. He said bring it in. I could tell he had a loaded schedule, but he fit it in and got us back on the road before the end of the day.

— Yelp User Review

NDRP was able to make an appointment quickly for my truck, diagnose issues, communicate with me about the issues, and fix the issues in a timely manner. Management is friendly to talk to and will stand beside the work they do

— Google User Review

I was passing through to California and had a fuel leak. I was pressed for time. They got right on it, spent about an hr trying to find the problem but it wouldn't do it again. They didn't charge me for the time spent and were good company while I was waiting. Once I got home it took over 3 hrs for another mechanic to find the problem - so Neff's not finding it in the quick hr I had wasn't a surprise. I highly recommend them. Thanks Neff's!

— Facebook User Review

These guys are the best. We were stranded and needed some work done on our diesel truck. They had us back on the road in 20 mins. Thanks a million to our newest hero friends. If Byron worked for me he’d be getting a sizable raise. We highly recommend. Thanks again. Ron & Jackie

— YellowPages User Review

I was over in Elko for the Ruby Mountain balloon festival and as one of the pilots, had an issue with my Ford F-350 6.0, a bad injector and they slipped my rig in front of other jobs to get it in and done. Top notch work, great guys and very knowledgeable. Reasonably priced for the situation too. Thank you, got me back on the road to the event and have not had any issues since (with that).

— Yelp User Review

The service we received was excellent and complete d in a timely manner. They also found several items which I was unaware aware and repaired them no questions asked. GREAT JOB! ! !

— Google User Review

Jeremy Neff and his staff are very knowledgeable and friendly; we received excellent service and will continue to bring our vehicles here. He diagnosed our problem quickly and is well versed in Cummins engine problems and solutions. Thanks, Jeff

— Facebook User Review

They did a bunch of elective work to my diesel; new Cold Air lines, Manifold replacement (original was leaking) and such. Great job, good service and kind. I LIKE THAT, just good people!

— YellowPages Review

When you travel for a living your truck and its solid reliable functionality is incredibly important. While travelling across I80 my truck had its first major mechanical failure in the transmission. Jeremy was able to guess at the cause after simply sitting and shifting through the gears. they charged a nominal fee to investigate the precise problem and their findings verified his in seat guess... wow! Transmission needed to be rebuilt and it was not cheap, not their fault, but they were very upfront with costs and very reasonable with their fees. It took a bit of time to get everything in place but I now have my truck back and working great.

Neff's Diesel has my vote of confidence. Good work and thank you.

— Google User Review

Had our check engine light come on as we were passing through and stopped to get it checked out. Found out what the minor issue was and had us back on the road quickly!

— Facebook User Review

Jeremy really knows what he is talking about. Spent the time on the phone with me and laid out the options and his recommendation. Very nice to have his expertise.

— Google User Review

Drive- through Elko needed my vehicle looked at Jeremy did a excellent job highly recommend this place so if you ever stranded in Elko stop by Ness diesel repair. Thanks, To Jeremy I was back on the road and no time did a great job at a great price.

— Facebook User Review

Other than the long wait to get into the shop (which probably goes to how well respected the shop is) once the truck gets in, things are done well and done on time as promised and at the price quoted. Keep up the good work.

— Google User Review

We just got our truck back!! Christina and Luke have been great as our truck has had a bit more wrong then expected and was in the shop a lot longer as well. They really took care of us and we are bringing our truck back for more work. Thank you guys so much.

— Facebook User Review

Super knowledgeable, very high quality of work, honest and fair prices, diesel trucks are expensive and having quality work and maintenance done on them is imperative to making them last a long time, I’ve known Jeremy for years and trust him With my truck!

— Google User Review

Highly recommended! wouldn't go anywhere else:)

— Facebook User Review

Good work!! Friendly staff. Sarah is awesome!

— Google User Review

I recently took my truck down to Neff's Diesel. If it wasn't for Jeremy and his team my truck would have never ran. Neff's really do take care of all their customers no matter if you one of the little guys or a business. I will recommend them to anyone who has a problem with any kind of vehicle.

— Facebook User Review

Jeremy and his crew took great care of my truck . All work preformed in a timely manner and done with great care. I will be returning from now on when my dodge needs work. Thank you guys for great service.

— Google User Review

 have known Jeremy since he was a young boy. He was honest and hard working then. I'm not surprised he has an outstanding business and reputation now. Good job, Jeremy! And Congratulations on your marriage!

— Facebook User Review

Neffs has always taken good care of our truck. The staff is very nice

— Google User Review

I have sent four or five ppl to there shop. Everyone has been happy with the end result.

— Facebook User Review

Awesome staff! We were traveling from CA to MT for my husbands work. The turbo on his truck went out while we were en route with a 10k lb camper & 2 kids. They looked at his truck, while allowing us to set our camper up in their parking lot. Not just that but they ordered the part, had it sent overnight, & fixed the truck the very next morning. Also, they went out of their way to argue with the warranty company about paying for the part. We ended up having to pay out of pocket but that wasn't NDRP'S fault! I highly recommend this shop to anyone looking for diesel repair or performance!

— Google User Review

Awesome and friendly service!

— Facebook User Review

A part failed on my truck over the weekend. I ordered teh part online from Amazon only to find out these guys could get it next day once they opened on Monday. If you find yourself in similar straights don;t make my mistake; wait till Monday and give these guys a call.

— Google User Review

These guys know their stuff.

— Facebook User Review

Very good at diagnosing the problems with our truck

— Google User Review

Great guys, honest, dedicated, cost efficient. I really have no complaints, they've treated me very good and are great to work with. Anytime I'm around and need help these are the guys.

— Facebook User Review

Got stranded in Elko and Jeremy helped us out In almost no time. I recommended him/here.

— Google User Review

Luke and Jeremy Neff run a great shop full of great people and excellent mechanics. Despite their very full schedule last July, they made time to inspect and evaluate my 2004 Ford Excursion Diesel that completely shut down 3-miles west of Elko. My kids and I were stranded, Luke gave us a lift to a local hotel, and they even let me stage my U-Haul trailer at their yard while we figured out what to do with our truck (which was totaled because Wayne's Automotive Center in Sparks, Nevada completed repairs and routine maintenance services so badly that the engine was a complete loss).

The crew at Neff's Diesel go above and beyond. They are merciful to those in trouble and in need, and I believe fair and highly competent. Luke Neff, beyond just being a nice guy, took the time to explain to me what likely happened to my engine and how it likely happened, and he made sure a mom and her kids were not stranded in Elko not knowing what the condition of their vehicle is and was. I will, forever, recommend the services of Neff's Diesel and validate the quality and personal mettle of individuals that work there (Luke, Jeremy, David, and the guys in the shop).My sincerest and enduring thanks to you all.

— Google User Review